Privacy policy - Bohemia Sanlucar

Privacy Policy

INFORMATION FOR THE USER

BOHEMIA SANLUCAR S.L., hereinafter RESPONSIBLE, is responsible for the processing of the User’s personal data and informs them that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of individuals with regard to the processing of personal data and the free movement of such data, therefore the following information on the processing is provided: Purpose of the processing: maintain a commercial relationship with the User. The planned operations to carry out the processing are: Sending of commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that allow commercial communications to be carried out.

These communications will be carried out by the RESPONSIBLE party and related to their products and services, or those of their partners or suppliers with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data. Conduct statistical studies. Process orders, requests or any type of request made by the user through any of the contact forms provided. Send the newsletter of the website. Data retention criteria: they will be kept as long as there is a mutual interest in maintaining the purpose of the treatment and when it is no longer necessary for that purpose, they are deleted with appropriate security measures to guarantee the protection of the data or the total destruction of the same.

Data communication:
Data will not be communicated to third parties, except legal obligation.

User’s rights:
Right to withdraw consent at any time.
Right of access, rectification, portability, and erasure of your data and to limitation or opposition to its processing.
Right to file a complaint with the supervisory authority (agpd.es) if you consider that the processing does not comply with current regulations.

Contact information to exercise your rights:
Postal address BOHEMA SANLUCAR SL with NIF: CIF: B-13.705.751, located at Calle Don Claudio, 5 – 11540 Sanlucar de Barrameda
Email: hola@bohemiasanlucar.com
Bohemia Sanlúcar SL

In compliance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the identifying data of the company that owns the domain ‘bohemiasanlucar.com’ are as follows:

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely accept that their data is necessary to attend to their request by the provider, with the inclusion of data in the remaining fields being voluntary.

The User guarantees that the personal data provided to the RESPONSIBLE party is truthful and undertakes to communicate any modifications to them. The RESPONSIBLE party expressly informs and guarantees to users that their personal data will not be transferred to third parties under any circumstances, and that whenever any type of transfer of personal data is made, the express, informed, and unequivocal consent of the Users will be requested beforehand. All data requested through the website is mandatory, as it is necessary to provide an optimal service to the User. If not all the data is provided, it is not guaranteed that the information and services provided will be completely tailored to their needs.

3. SECURITY MEASURES

That in accordance with the provisions of current regulations on personal data protection, the DATA CONTROLLER is complying with all the provisions of the GDPR regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE ensures that they have implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of the Users, and has provided them with the necessary information so that they can exercise them.

4. VISA OR MASTERCARD CREDIT CARD

We guarantee the security of each of the transactions carried out at Bohemia Sanlúcar. The minimum purchasing age is 18 years old.

All operations involving the transmission of personal or banking data are carried out using a secure environment. El Bohemia Sanlúcar uses a server based on SSL (Secure Sockets Layer) standard security technology.

All information transmitted by users travels encrypted through the network. Likewise, credit card data is not stored in any database but goes directly to the bank’s POS (Point of Sale Terminal).

Furthermore, we inform you that in an effort to provide greater security to credit card owners, we have incorporated the secure payment system called CES (Secure Electronic Commerce) into our payment gateway. In this way, holders of a “secured” card will always be able to make payments with VISA or MASTERCARD in our store.

In the event that the credit card is not linked to this payment system, Bohemia Sanlúcar will only accept payment with VISA or MASTERCARD credit card from customers with proven previous seniority and reliability.

In both cases, when paying with a VISA or MASTERCARD card, the following information will always be requested: credit card number, expiration date, and a validation code that matches the last 3 digits of the number printed in italics on the back of the VISA or MASTERCARD card, providing more guarantees about the security of the transaction. Important: Credit card fraud is a crime, and Bohemia Sanlúcar will take legal action against anyone who carries out a fraudulent transaction at our hotel. Delivery times. Since these are products consumed on the premises, there are no shipments or delivery times.

Refunds

  • For any return, you must provide us with the reservation number, the reason, and contact us through: Calle Don Claudio, 5 11540 Sanlúcar de Barrameda Cádiz Spain
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  • hola@bohemiasanlucar.com
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  • +34 95 636 95 99